Users' guide

Tracking orders

Orders placed through Shopz can also be tracked through delivery right from Shopz. To track your orders, go to the Processing section of the My orders page. The current status of each order is displayed. If there is additional tracking information for an order, the status may appear as a link which can be followed to view the additional information.

For service orders, when you review the order by clicking on its name, you may also see a Manufacturing order number and a Manufacturing status which are returned by the service manufacturing system. This information can help in the unlikely event that problems occur with your order. For example, if the service could not be shipped via the Internet, or if the service you ordered could not be found, the manufacturing status field will inform you of the situation.


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